THE VIEW -- Best Practices for Installing and Configuring Sametime Advanced Plug-Ins

By providing end users with IBM Lotus Sametime Advanced, they get all of the features found in Sametime Standard plus the features that Sametime Advanced provides — including persistent chat, instant share, the broadcast suite, and location services. However, without the proper direction, administrators might not know the best way to deploy these features to their end-user community.

To help you complete your Sametime Advanced deployment as quickly and cost efficiently as possible, we’ll explain which clients support Sametime Advanced, as well as how to obtain, install, configure, and package the Sametime Advanced plug-ins. You’ll also see which deployment options we recommend and how to troubleshoot various behaviors you might encounter when installing these plug-ins.

Before reading this article, we recommend reading the previous two articles in our series: “Best Practices for Planning a Sametime Advanced Deployment” (THE VIEW, March 2009) and “Best Practices for Building a Sametime Advanced Environment” (THE VIEW, April 2009).