Every minute counts when you’re trying to contain the distribution of a damaging, confidential, or malicious e-mail message, yet it can take admins countless hours to recall such messages in a Notes system. This article shows you a quick, reliable, secure way to recall messages in Notes. The mechanism is a simple agent on the client that works with a database you control to find and delete or replace the content of a message from recipients’ mailboxes, while retaining a copy of the original message and all actions to comply with ethical standards. You get a frank discussion of the philosophical implications of recalling messages and advice on best practices for configuring the solution. You also get advice on assembling Mail Rules and other tools to create a complete recall solution that protects your environment in the gap between the time malicious messages are identified and the time commercial screening tools are updated.