Lotus Notes customers can greatly reduce the expense and effort associated with conducting a survey by exploiting the functionality of Notes to help with survey design and distribution, and with the presentation of results. Notes features like built-in e-mail, ad hoc workflow, and integration with desktop applications all play a part. Step by step, this article details the entire process of conducting a survey using Notes — from the creation and distribution of a survey to the unveiling of a database full of impressive results.